Digital Workplace Management

Advance the End User Experience Establish a Seamless Digital Workplace Environment

Overcoming Digital Workplace Hurdles: Gopison's Solutions

Conquer Digital Workplace Challenges with Gopison

Supporting work from anywhere, anytime, and on any device 24×7. Managing a surge in the variety and versions of endpoints. Ensuring endpoint visibility and compliance. Enhancing endpoint security amid hybrid and remote work. Implementing a framework for process and change management. The necessity to recruit and incur additional costs for specialist onboarding. Mitigating the risk of downtime, productivity loss, and compromised employee experience.

Bridge the Gaps: Accelerate Digital Workplace Management with Gopison

Facilitating Faster Digital Workplace Management: Gopison's Solutions

In today’s modern workplace, streamlined processes and rapid collaboration are essential. However, navigating through various business applications and productivity tools can lead to clutter and inefficiencies for end-users. Digital Workplace Management Services aim to declutter processes, centralize operations, and provide ease and flexibility for end-users.

Embracing service automation accelerates service modernization and response times. By leveraging automation, Gopison digital workplace management ensures seamless support for both remote and in-office employees. This approach enhances endpoint visibility, enabling data-driven decision-making and delivering comprehensive 360° employee support services.

Explore Our Digital Workplace Management Solutions

Our Digital Workplace Management Offering Includes

End-user Experience Management

How do you ensure that the end-users can use a product or service effectively and efficiently and that they are satisfied with their experience? Well, our end-user experience management service helps businesses monitor and address any issues (IT, HR, Field, Facilities, etc.) that may be impacting their experience and focuses on improving it continuously.

Endpoint Security Management

As cyber-attacks become increasingly sophisticated, safeguarding all endpoints throughout your business network becomes a more challenging task. However, our endpoint security management services can offer comprehensive protection by carefully monitoring and managing endpoints in accordance with your company's requirements and policies.

Meeting Room & Townhall Management

Hybrid work has forced the workplace to evolve and become more digital. Conducting a virtual meeting that combines remote and in-office workers together can be challenging due to several technical reasons from the end-user’s side. Our digital workplace support ensures seamless connectivity for meeting room & town hall management by resolving such issues in real time.

BYOD – Mobile Device Management

Bring Your Own Device" (BYOD) is the evolving trend of employees using their preferred devices for work purposes, including smartphones, tablets, and other devices. Gopison digital workplace management empowers end-users to access all their apps and data on any device. We provide comprehensive support while maintaining full visibility and control over the digital workplace environment

Employee Onboarding & Offboarding

Ensure employees start on the right foot with a seamless and efficient onboarding process. Our digital workplace management services facilitate HR departments in conducting onboarding and offboarding processes swiftly. Leveraging automated workflows, we deliver a seamless transition for employees while saving significant time for HR teams.

Virtual Desktop Management

In the new hybrid work era, employees must remain in-sync with their workloads and maintain productivity. Virtual Desktop Interfaces (VDI) have emerged as a solution for businesses to ensure higher availability. Gopison offers robust support for Desktop-as-a-Service (DaaS) and VDI management, enabling a hassle-free digital workplace experience with our VDI Support & Management services

Gopison developed his own digital workplace management system.

Gopison's Digital workplace management

Gopison’s DWM is a robust platform for digital workplace management, seamlessly addressing employee support requests and automating processes through advanced technologies like AI, machine learning, and NLP. With an omnichannel AI chatbot, end-users can resolve repetitive queries independently, while live remote services provide comprehensive end-user device and business application support.

Beyond IT and admin support, Workelevate features an HR chatbot that streamlines HR support and communication. Seamlessly integrating with ITSM, HRMS, and messaging platforms, Workelevate empowers businesses of all sizes to enhance their hybrid work support, streamline ticket management, and accelerate their digital workplace management.

How DWM help you?

Benefit of Digital Workplace Management

Improved Employee Experience

Enhance your employees’ experience with modern technologies, ensuring increased satisfaction, efficiency, and productivity. Measure digital workplace success using Experience Level Agreements (XLAs), guaranteeing a productive environment. Integrated 24×7 support empowers your employees to perform at their best, ensuring continuous improvement and optimized outcomes.

Secured Digital Workplace

Gopison 24×7 Security Operations Center offers proactive monitoring, identification, and response to endpoint threats. Leveraging User & Entity Behavior Analytics (UEBA), we provide advanced protection against malware, ransomware, and other cybersecurity threats, ensuring the security of your workplace against digital risks.

Centralized Support

We provide a unified point of contact for efficient workplace support, offering self-service conversational AI and round-the-clock live remote assistance. Our experience management console enables real-time analysis, offering a centralized interface to oversee digital workplace support services effectively.

Faster Customer Service

A well-managed digital workplace can lead to happier employees, which in turn translates into happier customers. By equipping employees with the necessary tools to deliver customer service more efficiently, digital workplace management contributes to higher levels of customer satisfaction.

Reduced Support Costs

Our managed digital workplace services effectively reduce support costs by empowering end-users with self-service digital workplace tools. With the ability to resolve approximately 40% of common issues independently, employees experience fewer disruptions, leading to significant cost savings for your organization.

Better ROI

We tailor our services to meet the unique requirements of your end-users, ensuring their satisfaction. Through an ROI calculator, we customize a digital workplace management offering that aligns with your strategy, delivering maximum return-on-investment for your business.

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